Sell to the people who already love you — two taps, inside LINE.
Chat Commerce
Chat checkout, recommendations, cart recovery and step campaigns for brands that already sell.
Built on the AI-SNS.Chat engine · modelled on Lineup
Also reachable on Instagram DM, WhatsApp, Messenger, X DM, SMS and web chat, through the same engine.
Payments via Stripe, charged by the provider at its own published rate.
Options Done-for-you catalogue import ¥30,000 once · Additional location ¥2,000/mo · +1,000 AI replies ¥1,000/mo
- Your LINE Official Account plan is billed by LINE, not by us. The pricing page estimates which one you need.
- No minimum term and no commission on anything the bot sells. Cancel from the account page.
- 41 of 515 capabilities run on the engine today — see which.
What this package does
Take a paid order inside the LINE conversation in two taps — identity from the LINE profile, card held by the payment provider, no login and no password to reset.
Show products as Flex cards and swipeable carousels, with variants as quick replies capped at LINE's limit of 13 so nothing silently disappears on a real phone.
Answer product questions at midnight from your own catalogue — sizes, fabric, care, stock, delivery cut-off — and hand the thread to a person when the record is silent instead of guessing.
Bring back an abandoned cart with one push message naming the exact products and the true remaining stock, capped at one per cart.
What the customer sees
Four screens from the demo transcript — not a drawing of one.
What the business does
Brand, hours, menus and prices in the builder. The industry template arrives already speaking your trade, so you correct a draft rather than fill an empty form.
The builderIt answers from your knowledge, takes the booking or the order, and refuses to invent anything it cannot confirm.
LINE · six other channelsA handoff arrives with a summary of what was already said, so nobody re-asks the customer three questions they have answered.
Email · LINE notificationCustomers identified, data captured, bookings made, calls avoided — plus what it cost you in LINE messages.
KPIs pageRecommended for
Shops already running an EC site that lose mobile buyers at the login screen
New online sellers who want to start taking orders before building a storefront
Businesses with a large LINE friends list they have never monetised
Physical retailers whose regulars never shop online
Brands whose Instagram DMs are full of the same sizing and stock questions
Pricing
Or take a workspace plan and run this alongside other bots — see full pricing.
The full guide to Chat Commerce
Every feature, the pain it removes, the pricing in detail, and the questions merchants actually ask — written out at length.
Try it on your own counter for 30 days.
The trial clock starts when you connect LINE, not when you sign up — so building it costs you none of it.