Takeout orders that don’t ring the phone.
Guests order in LINE — tapping cards, or just typing “two chicken curries at 6:30”. The kitchen gets a ticket, the guest gets a time, and you keep 100% of the price.
No card to start. The trial clock starts when you connect a LINE Official Account, so building your menu costs you nothing.
The arithmetic nobody puts on a landing page
A delivery platform charges a share of what you sell. We charge a monthly fee. That is the whole difference, and it is worth doing on your own numbers rather than ours — change the three below.
Commission rates are the platforms’ own published figures for their standard tiers and change without notice; put in the rate on your own contract. Card processing is charged by your payment provider at its published rate on both sides of this comparison, so it is left out of both.
What a Friday actually sounds like
Seven things restaurant owners said before they moved ordering into the chat.
- The phone rings at 19:00 with an order, and whoever answers it is the person who was turning the chicken.
- The delivery apps take 30–35% of every order. On a ¥1,500 bowl that is ¥450 — more than the ingredients cost.
- We are one shop among thousands in the app. Nobody scrolls far enough to find us, so we pay to be found as well.
- A guest orders once, loves it, and we never hear from them again. We have no way to reach them.
- Friday at 19:00 ten orders land at once and the pass cannot tell which one is first, or which is late.
- Someone rings to ask whether the goma-dare has peanut in it, and the answer is on a sheet in the office.
- Repeat frequency is flat. The same guests, once a month, and no way to nudge them without shouting at everybody.
Order → pay → ticket → pickup. No app, no login, no fee.
The guest is already in LINE, so there is nothing to install and no account to create. They tap a dish or type a sentence; the bot reads it back as a card; they pick a pickup slot that is genuinely free; they pay now or at the counter. The kitchen gets a printed ticket with the modifiers on their own lines. Nobody answered a phone.
The AI part is narrow and does three jobs. It reads a free-text order into quantity, size, modifier and time, and shows its work before anything is charged. It answers questions about dishes from the notes your chef wrote, and refuses where the notes stop. And it throttles: when the 18:45 slot is full it says “18:45 is full — 19:15 or 19:30?” instead of taking an order the pass cannot cook.
Install an app · create an account · remember a password · re-type an address · call during service · guess whether the shop is still taking orders.
Answer the phone mid-service · read a modifier off a chat thread · discover ten orders for the same fifteen minutes · chase a guest who never came.
A share of an order. On any plan, at any volume, for as long as you are a customer. Card fees are your provider’s and are charged at its published rate.
What it does
Ten features, each with the mechanism as well as the outcome — because “powerful ordering” tells an owner nothing.
Your categories become Flex carousels in the chat — photo, price, allergen line, one tap to add. The guest never leaves LINE, so there is no app to install and no account to create, which is where most takeout orders are lost.
“2 chicken curry, 1 rice large, no onions, 18:30” is parsed into quantity, size, modifier and pickup time, then shown back as a confirmation card. Nothing reaches the kitchen until the guest taps confirm on what the bot understood.
Slots are 15 minutes wide by default and hold as many boxes as the kitchen says — four, or twelve. A full slot is shown as full and the next two are offered, so the pass never receives more than it can cook.
Draw your zones, set a fee and a minimum order for each. The guest’s address is checked against the zones before payment, and an address outside them is told so plainly rather than accepted and cancelled later.
Both, or either. Prepaid orders are the ones that do not walk away; pay-at-pickup is the one older regulars still want. Card processing is charged by the payment provider at its published rate — we take nothing per order.
Every confirmed order prints to the device you nominate — a phone, a wall tablet or a kitchen printer through the engine — with modifiers and allergy flags on their own bold lines rather than passed on verbally at the pass.
“Accepted” when the kitchen takes it and “Ready” when it is boxed. Both are LINE push messages billed by LINE, so the bot sends the two that change behaviour and none of the ones that do not.
The bot answers from the notes the chef wrote against each dish, names the dishes that are clear, and refuses to promise a clean kitchen where there isn’t one — it escalates cross-contact questions to a named chef instead of guessing.
On Pro, a campaign targets guests by dish, spend and days since their last order, and sends one push with a real offer in it. It writes to the same guest history Segment Campaigns reads, so the two do not fight over the audience.
Flip a dish to sold out from your phone mid-service and it vanishes from the cards immediately. Menu cards and confirmations render in English, Japanese, Chinese or Korean, following the guest’s own LINE language.
Live in three days
Usually the same afternoon, if your menu is on one sheet of paper.
Three days is the promise we are willing to make in writing, because it allows for a LINE Official Account that has to be created from scratch and an administrator who is only free in the evening. Shops that already have the account are usually taking orders within a few hours.
Try it
Four conversations, on a fictional izakaya called Kitchen Sora. The right-hand panel is what the shop sees from the same chat.
Scripted demo data. Nothing here is sent to a real kitchen. Open the full-screen demo
What the guest sees
Nine screens, from the rich menu to the message that says it is boxed.
Pricing
Three plans, all with 0% commission. ¥4,000/mo is less than the commission a delivery app takes on 9 orders of ¥1,500.
- Takeout only, 1 location, 3,000 AI replies/mo
- locations: 1
- ai replies: 3000
- menu items: unlimited
- pickup slots: unlimited
- delivery: not included
- payments: pay at pickup
- kitchen device: phone or tablet
- commission: 0% forever
All prices exclude tax. No minimum term. Your LINE Official Account plan is billed by LINE, not by us.
- Adds self-delivery zones, card prepayment and a dedicated kitchen device
- locations: 1
- ai replies: 8000
- delivery zones: unlimited
- payments: prepay by card + pay at pickup
- kitchen device: phone, tablet or printer (via the engine)
- status pushes: accepted + ready
- languages: EN / JA / ZH / KO
- commission: 0% forever
All prices exclude tax. No minimum term. Your LINE Official Account plan is billed by LINE, not by us.
- Adds dormant-guest campaigns segmented on order history, and multiple locations
- locations: 3
- ai replies: 20000
- campaigns: segment by dish, spend and days since last order
- printer: kitchen printer supported
- reporting: per-slot and per-dish
- commission: 0% forever
All prices exclude tax. No minimum term. Your LINE Official Account plan is billed by LINE, not by us.
| Option | Price | What it is |
|---|---|---|
| Additional location | ¥2,000/mo | A second or third kitchen with its own menu, slots and hours, under one workspace. |
| Done-for-you menu setup | ¥20,000 one-off | We type the menu, write the per-dish AI notes with your chef, and hand it back configured. Proposed option — the lead adds menu-setup to plans.json before this row is final. |
| +1,000 AI replies | ¥1,000/mo | A thousand more model-generated replies a month. Scripted taps never count toward the limit. |
Card processing. Charged by your payment provider at its own published rate, directly to you. We never touch the money and never take a share of it.
Your LINE plan. LINE bills you for your Official Account. Two status pushes per order at 300 orders is 600 messages a month, which the Light plan covers. The estimator works it out on your volume.
Delivery riders. Delivery here is your own scooter and your own fee. We do not supply drivers.
Commission. Ever. On any plan, at any volume. ¥2,980/mo beats a 30% platform cut from the 7th order of ¥1,500 onwards.
Trades it already speaks
Each one arrives with a drafted menu, plausible prices and the right nouns, so you correct rather than compose.
A hotel uses it for in-room dining against a room number; an events stall uses it for pre-orders collected against a pickup number, which is the same mechanism with the queue removed.
Case studies
These are the shapes of shop this is built for. The numbers are the owner’s to fill in — we will not print one we have not measured.
Phone orders during the 19:00 rush were the shop’s worst interruption. Takeout moved to slots of four bowls per fifteen minutes.
Office pre-orders the night before, boxed against pickup numbers, with the delivery-app listing dropped entirely.
Order-ahead for the morning commute, brewed to the pickup slot instead of sitting on a hotplate.
Questions owners actually ask
Thirty days. Zero commission. No minimum term.
Build the menu, connect LINE, and take your first order this week. If it does not suit the kitchen, cancel from the account page and nothing renews.
Or try it on your own phone
Scan the code with LINE to open the demo Official Account and place a real order against a fictional shop. Nothing is charged and no kitchen is disturbed.
Works with LINE. Not affiliated with or endorsed by LY Corporation.